Fortunately, I really like the shoes: the fit is great, they are very comfortable and I love the way they look. The part that I was not too thrilled about was the return policy, which was very unforgiving. I have plantar fasciitis and struggle to find shoes that don't hurt my feet. I usually have to try them out for a short period of time (indoors) before I know if they will work or not. I know this is the case for many people when ordering items online, so I am frustrated when a return policy does not allow for anything other than store credit, and only if the shoes have zero signs of being worn, even if just for a day. Again, it is fortunate that I really like the shoes, but hope that R0am can reconsider their return policy in the future.